Examples of Functionality

Quick Jump to : TRACK AND TRACE | COST CALCULATOR | ETA CALCULATOR | PROOF OF DELIVERY

TRACK AND TRACE
Track and Trace 1
You can search by Connote Number or Reference Number by clicking on the appropriate button.

Enter the Consignment or Reference number you wish to look for and click on the Submit button to start the query.
 

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Track and Trace 2
When a valid consignment note has been entered the screen will return

Despatch & Delivery Depots & Dates.

A Quality Control Code. Every Star Track Express Consignment is subjected to a 'Quality Control Audit' after delivery to ensure the appropriate delivery standards have been met.

The date the Proof of Delivery was imaged. This has a hyperlink to the Proof of Delivery page. If you have the necessary security, you can obtain an image of the POD by email or fax.

Connote Scanning Information. Each Consignment is delivered on a barcoded delivery docket. The following statuses can arise along with the date scanned and the depot the consignment was scanned in.

8 ITEMS ON BOARD FOR DELIVERY.
SCANNED IN TRANSIT (NEW ZEALAND).
DELIVERED NO SIGNATURE, LEFT AS INSTRUCTED.
DELIVERED. SIGNATORY JACK.
SHORTAGE - 1 ITEM MISSING AT DELIVERY DEPOT.
RETURNED TO DEPOT CHECK ADDRESS
NOT HOME CARD LEFT
RECEIVER CLOSED
REFUSED DELIVERY
OTHER RETURN
REFUSED DELIVERY, AWAITING FURTHER INSTRUCTIONS
REDELIVER
RECONSIGNED - CONNOTE MRH00002.
REGISTERED FOR BOOK-IN.
BOOK-IN. DELIVERY DUE 20/05/2002.
HELD AWAITING INSTRUCTIONS FROM SENDER.
RETURN TO SENDER - CONNOTE MRH0001.

Label Scanning information. Star Track Express tracks each carton by uniquely identifying each carton with a barcode. Star Track Express record each time a carton is scanned from despatch to delivery. For this query we show you the last depot and time the carton was scanned. If there are more than 10 items for a consignment, you have the ability to page through the items, 10 at a time. The following statuses can arise;

PICKED UP
SCANNED IN TRANSIT
SCANNED AT DELIVERY DEPOT
SCANNED AT DELIVERY
RETURNED
ITEM SCANNED, NO CUSTOMER DATA
ITEM NOT SCANNED.
 

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Track and Trace 3
When a valid reference has been entered, all consignments that have a matching reference number will be displayed. You have the ability to page through the references if there are more than 15. By clicking on the highlighted Consignment Number, you can see the tracking information for the Consignment.
 

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COST CALCULATOR
Cost Calculator 1
To obtain a cost estimate you need to be an existing Star Track Express Customer with quoted rates. To access this page you need a user ID and password. This can be obtained by registering the required details in the on-line registration form.
 

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Cost Calculator 2
Select the payer account you wish to use and enter the sender and receiver details. Select the service. Enter the weight and cube of the consignment. Click on the GO button and the calculated cost estimate will be returned.
 

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ETA CALCULATOR
ETA Calculator
This utility allows you to enter sender and receiver details, service and despatch date. The utility will return a delivery date based on our published schedule transit times.
 

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PROOF OF DELIVERY
Proof of Delivery 1
To obtain a proof of delivery by email or fax you need to be an existing Star Track Express Customer with a valid Despatch ID. To access this page you need a user ID and password. This can be obtained by registering the required details in the on-line registration form.
 

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Proof of Delivery 2
To view or e-mail a Proof Of Delivery enter the consignment number and choose either 'View on Web' or 'Send via E-mail'.
 

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Proof of Delivery 3
Example of a Proof of Delivery.


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